Last Updated: January 1, 2020
LoKnow ("us", "we", or "our") operates https://retriever.loknow.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.INFORMATION WE COLLECT
We collect information from three sources; our website, ads we serve, user profiles.WEBSITE
We use your Personal Information for providing and improving the Site and for advertising. By using the Site, you agree to the collection and use of information in accordance with this policy. This information is collected through cookies.ADS
Retriever does not collect or store any Personally Identifiable Information (PII) for the purpose of advertising. The only Personal Information stored is anonymized. Personal Information collected includes impressions, clicks, IP address, location, device ID, time of day, device type, browser type, and operating system type.PROFILE
When a user sets up an account with Retriever we collect certain Order Information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.OPT-OUT
Personalized ads and communication can be opted-out via retriever.loknow.com/privacy/opt-out/. This requires storing the users IP address, cookie or email address.LOG DATA
Like most websites today, our web servers keep log files that record data each time a device accesses those servers. The log files contain data about the nature of each access, including originating IP addresses, internet service providers, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system versions, device type and timestamps.HOW DO WE USE YOUR PERSONAL INFORMATION?
Website Personal Information is used for site improvements and advertising.
Ad Personal Information is used for personalizing and increasing ad relevance. It is also used in generating anonymized reports on ad campaign performance for internal use.
Profile Personal Information is used to administer our business, personalize the website, send communications (such as newsletters or updates), record your details for operational support and contact purposes, deal with enquiries and complaints made by or about you relating to our website. We use the Order Information that we collect generally to fulfill any orders placed through LoKnow (including processing your payment information and providing you with invoices and/or order confirmation). Additionally, we use this Order Information to screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.SHARING YOUR PERSONAL INFORMATION
Service providers with whom we have entered into an agreement to help us provide our Services on the website, such as financial service providers, marketing agencies and technical support. In such cases, the personal information shall remain under the control of LoKnow.
Other third parties to whom you have given consent to share your information via LoKnow, e.g. in the framework of a cooperation.
Companies that we intend to merge with in the context of a re-organisation or that acquire us.
An intellectual property owner if the owner of an intellectual property right or an intermediary in good faith believes that an advertisement violates the rights of the owner. Before personal information is provided, the IP owner will enter into an agreement that, inter alia, stipulates that information is only provided on the strict condition that it may only be used in the context of legal proceedings and/or obtaining legal advice and/or to answer questions from the relevant advertiser Without limitation to the foregoing, we shall moreover - in our efforts to respect your privacy and to keep the website free of malicious persons or parties – not disclose your personal information to third parties without a court order or formal request from the government in accordance with applicable law, unless we believe in good faith that such disclosure is necessary to prevent impending injury or financial damages or to report alleged illegal activities.DATA RETENTION
When you place an order through LoKnow, we will maintain your Order Information for our records unless and until you ask us to delete this information. Website and ad Personal Information will be saved for a maximum of 540 days.MINORS
LoKnow is not intended for individuals under the age of 18.COOKIES
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
you can Opt-Out here!SECURITY
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.CHANGES
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below:201-11041 105 Ave NW, Edmonton, AB, T5H 3Y1, Canada